Secure Remote Worker Step-by-Step installation

This article will outline step-by-step the Secure Remote Workerinstallation. #SRW-KB2

Written by Giuseppe

Last published at: March 23rd, 2020

Note: Installation must be performed by a user with administrator privileges.

Copy the installation media to a temporary folder on a local drive on the server and run the installation media (SecureRemoteWorker-1.x.msi) 

Click ‘Next’


Please  note version number might be different

Click ‘Next’

Accept the License Agreement and click ‘Next’


Click ‘Install’

During installation, the Secure Remote Worker Setup Wizard will launch, please see the section below ‘Secure Remote Worker Setup Wizard’ for details of the available configuration options.

Secure Remote Worker may prompt to restart the device is a reboot is required.

Connecting to a ThinScale Management Server

Please review the Management Server Step-by-step and Console installation prior to this step. 



Enter the Management Server’s URI

To connect to the ‘Default Site’ within the Management Console, leave ‘Connect to a configured Management Site’ unselected.

If you want to connect to an alternative site you have created, select ‘Connect to a configured Management Site’ and enter the credentials of the site. 

If you want to connect to an alternative site you have created, select ‘Connect to a configured Management Site’ and enter the credentials of the site. For more info please have a look at this article



The setup wizard will apply your configuration.

If the wizard succeeds it will automatically close upon completion.

If any of the configuration steps fail, you can view the setup log for detailed information about the step that failed.