Audio issue inside the VDI when using AEP

Audio issue inside the VDI when using AEP. #SRW-CI8

Written by Giuseppe

Last published at: June 30th, 2023

Symptom:

When using SRW together with the AEP Default Secure Rule, some laptop may lose audio inside the VDI.


Resolution:

Under Application Execution Prevention in your profile, please update your AEP Default Secure Rule with the following as shown below, and please be sure to add a space after the final word Isolation so that it lists as "Windows Audio Device Graph Isolation " (without the quotes).


There could be a scenario when it is not enough to have that rule, and the following is also needed.

 


Applies to:

SecureRemoteWorker 6.2 and above