License Key not applied after installation

License Key not applied after installation. #MCCI-6

Written by Giuseppe

Last published at: December 21st, 2020

Symptom:

When received the new license key, the clients are still showing the "License Expired" message box.


Resolution:

After installing the new license key using the "Install License" button within the Managemtn console, and assigned it to the folder of your choice, a profile refresh must be performed. 

Step 1:  Use the Install Licence button from the ribbon bar

Step 2: Paste the key in the white space and click Test License

  


Step 3: Click Assign Licence to Device Folder and pick either the Devices root folder or a specific folder

Step 4:


Step 5 : Select the folder or the individual client's that you want the license to be applied to and click Refresh Profile.



Applies to :

All version of the ThinScale Management Server/ Console